Technology in Communication
Posted by chris in Technology in Communication on June 25th, 2009 | No Comments »

The last day of public school reminded me of my youth when late in the school year, my grade 7 English teacher, Mr. Williams, gave us a quiz on a series of short stories he had assigned to read. The front page was a combination of short answer, fill in the blank, and true/false questions. On the back, there was on line on which we were to record “the number, between 0 and 6, of stories that you actually read.”

Does self evaluation get any better than that? I can’t remember what I wrote or his reaction, but I remember pondering whether to gamble in looking “studious, yet forgetful” or being “honest and, perhaps, lucky.”

Look for a letter to the editor that I submitted on two articles in today’s National Post commenting on peer evaluations in university. The issue being, is it progress to use a software that allows peer grading for short written assignments? Dangerous move toward blind leading the blind, or novel way to bring technology and dialogue into new millennium academia?

I will share the actual submission, if printed, but the gist of my argument is that most post-secondary education should be about discussion to gather support for an argument, and practice in presenting arguments effectively. This view reflects my bias in working in a business school, and away from the “black and white” numbers side of things (although you learn to use numbers in such a way to support your intentions).

The article writers on opposite sides of the issue both do a poor job in supporting their case. The software vendor quickly refers readers to the vendor site for objective support for the value of the software. You have to do better than “if you don’t believe me, then look at this thing that I wrote.” Where is your third-party endorsement?! The teaching assistants make a noble attempt to evoke an analogy, which I find very effective. Their problem is the hyperbole (it’s like peer-delivered medicine) followed by a quick “All joking aside…”

When operating out of the realm where you have no “benefit of the doubt,” that kind of support won’t cut it!

I spent the morning working with a client to “bullet proof” a proposed project direction that she will presenting over the phone to a task force. We were meticulous about the clarity of ideas and the relevant support to back them up. Since the group meets every 6 to 8 weeks, getting buy-in next meeting could mean accelerating the project schedule by two months. Not bad for 90 minutes of prep work: for the numbers people, it is almost a 1000-fold return on minutes spent. I will suggest it is worth spending the time, and worth getting help.

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