Technology in Communication
Posted by chris in Technology in Communication on May 5th, 2010 | No Comments »

The theme of telling “the truth” vs. telling “your story” recurs in the world of business communication. (The question of the existence of “the truth” opens a philosophical conversation best kept to coffee houses and whiskey bars… We want practice, please!) One specific application of business communication is in trying to find a job. A dripping irony is that “the truth” probably won’t get you a job.
“Hi there. I am really good at analyzing business data to improve supply chain performance. I get bored pretty easily if I am not challenged. I have a low tolerance for arbitrary rules, and I hate to be rushed to make a decision when I know I need to do more analysis.”
However, as the storyteller of your skills and abilities, you carry a responsibility to align your story with your truth. A colleague of mine shared some insight from one of his field contacts:
“The context and the technical expertise is the easiest type of knowledge to share with a new hire. Give me someone who has a desire and ability to learn, and can work with others in a team environment. That is the kind of person that I want to hire.”
Apparently, there are challenges in filling this particular bill. Even if those are the requirements, I guarantee you won’t see a job description that says only:
“Wanted: someone who can learn our systems reasonably quickly, and work with our people reasonably well. Good benefits. Pay commensurate with experience.”
JOB EXPERIENCE, EDUCATION, SKILLS and ABILITIES are parts of your storyline (and maybe even headings on your resume), however the underlying questions you face are: Can you do this job? And, if you can do it, do you want to do it for us? Deeper questions include, “have your overstated your qualifications and abilities?” and, especially if you a shifting careers, “do you have a realistic appraisal of your value (in this new marketplace)?”
You may be able to defer the answers to these questions almost indefinitely. I will suggest that for all concerned, truthful answers to these create the most value for employee and employer. Everyone expects a degree of story, especially in the written communications (Cover letters, C.V., resumes, etc.). The interview process, especially the latter rounds, provides an opportunity for both sides to explore and share a bit of truth. On both sides of the equation, it is dangerous for the story to stray too far from it!

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